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ORDERING INFORMATION |
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Shipping Information When will my order get shipped? The Nostalgia Factory generally ships all in-stock product within 23 business days upon receipt of your order.
Insurance: For U.S. & International orders totaling $18.99$99.99, $2.00 of insurance will be charged. Orders totaling $100.00$199.99 will be charged $4.00 of insurance. For every increment over $200.00, an additional $1.00 will be charged to the total order, as per the table below.
Next day or 2nd day U.S. delivery is available via Fed Ex or UPS. The cost will vary by service, weight & destination. You may use your own Federal Express account number or be billed directly by Fed Ex. For UPS orders, you will be billed by us and your order adjusted accordingly. Please state that you would like your order expedited via one of the shipping services offered above, in the "comments" field at the bottom of your order form. Or, you may contact us at posters@nostalgia.com. Please Note: International orders are subject to import duties and taxes which are levied once a shipment reaches your country. These charges are borne by the customer. Mixed formats: We sell rolled posters, flat posters, press kits, books, etc. If, in the same order, you select items from different formats (a rolled poster and a press kit, for example), two shipping fees will apply. Often we can include some flat items with rolled items (a folded poster or a program, for example.) In that case, even though the double charge will appear on your order statement, we will deduct it before charging your credit card, and you will receive an updated invoice. Damaged items: If your package or its contents are damaged, we reserve the right to replace the damaged item if we have it in stock. Otherwise, the retail value of the item will be refunded. The damaged item(s) must be returned in their original packaging. Please email or call our customer service department at posters@nostalgia.com or (800) 479-8754 or (617) 779-5996 if you wish to return damaged goods and we will send a return shipping label to you. Privacy Policy: The Nostalgia Factory respects your privacy and recognizes that we must maintain and use customer information responsibly. Under no circumstances will we sell or trade your personal information to a third party. We have contracted with Yahoo! Search Marketing to monitor certain pages of our Web site for the purpose of reporting Web traffic, statistics, advertisement "click-throughs," and/or other activities on our website. Where authorized by us, Yahoo! Search Marketing may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics about our website visitors. No personally identifiable information is collected by or transferred to Yahoo! Search Marketing. For more information about how the information is collected and used by Yahoo! Search Marketing, please see the privacy policy located at or linked from http://searchmarketing.yahoo.com/. Other Information:
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Copyright © 19992007 by The Nostalgia Factory
5 Guest St., Brighton MA 02135
1-800-479-8754 or 617-779-5996
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